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Paul Smith

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Review of the TSB, Business Banking:

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Not a business bank

TSB don't seem to understand small business an seem more keen to grab market share than update their systems and processes, simple things like setting up a small overdraft take weeks and need unnecessary amounts of paperwork. Setting up on line banking or telephone banking is also a joke, they have no real business app only an authentication app which they forced on customers with no alternative and doesn't always work. In short, if you are looking for a business account avoid TSB, they are 10 years behind everyone else. Reviewed on: 25th April 2018

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