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Peter Kennedy

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Review of the HSBC, Business Banking:

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An unfortunate excuse for a business bank

I was introduced to HSBC to fund my franchise purchase. From the off HSBC were I’m competent - they sent my franchise loan application to the business team who then said they couldn’t assist. Eventually it was sent to the correct team but they said they required me to open a business bank account to proceed with the application. However, a nil loan value was applied to my account which meant I would have to wait over a year before being able to get a loan… the whole point in approaching HSBC was to get a loan to start the business… I ended up getting some compensation from HSBC but they wasted nearly 8 precious weeks and almost cost me my business deal… Three words to sum up my experience with HSBC: incompetent; slow; unethical. Reviewed on: 28th February 2023

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