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SimonR

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All reviews (7)

Review of the first direct, Current Account:

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Best Customer care in 30 plus years of banking

Finally a couple years back as a 50-something decided I needed to try online banking. FD were the most clear and transparent about their services and how it worked. Especially about online security procedures. Joining was easy and a couple of minor queries were dealt with over the phone with extremely helpful and courteous operators. I've been very reticent about online banking for many years but First Direct have been excellent IMO. Reviewed on: 28th February 2023

Review of the Wealthify, Stocks and Shares ISA:

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Simple but effective

I found the service very simple to join. The T+C and charges are very clearly set out so you know what you are getting into. Only a recent joiner so we will see how the returns work out, but I saw no false or over-inflated promises anywhere. Seems to be a low cost market tracking investment. The ability to invest modest amounts when I feel like it is also quite attractive to me. Reviewed on: 28th February 2023

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