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Annette L Dawson

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Review of the Chorley Building Society, Savings:

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Knowledgeable helpful efficient and quick

I needed to open a bank account for my Dads pension to go in as he had had a stroke and was hospitalised he couldn’t open one himself He didn’t have a driving licence or passport as his wife who had dementia had destroyed them so he couldn’t leave her - I had applied for power of attorney but it hadn’t come through I went to every national bank and building society in Chorley to be told they couldn’t help Santander pointed me to Chorley Building Society who listened to my problem advised me in a language I understood not banking language and together we opened an account for my Dad I was so relieved I had help. When Dad died in Feb 2020 they once again guided me through paying for the funeral and his outstanding care contributions and what I needed to do next step by step to close the account - I can truly say Chorley Building Society staff were fantastic in what was an awful period in my life. Thank you Reviewed on: 28th February 2023

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