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Review of the Direct Line, Car Insurance:

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Discriminatory against PTSD child abuse trauma victim

I was involved in non fault car accident insured with Direct line. They have been terrible. I have had to report Direct Line Legal Services to the SRA. The SRA asked me to report to the financial ombudsman because them not taking in to account my PTSD at the start of my claim is discriminatory. This has affected me on every level and also negatively affected my chances in court in that I have been unable to gather evidence with the aim of taking the individual who abused me to court. Reviewed on: 5th March 2023

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