Go anywhere else scaming people out of their hard earned money
1
At first things seemed good till i tried to change my car insurance over for my partner for her new car by which we rang and only bought the car because of the quote we was given, we was told their would be transfer fee of £88 which we understood called back after buying the car and their was a further £350 on top of the £88 we argued this matter we didnt insure the new car, we then got told they would investigate after half an hour a lady called us back saying they will uphold what we was told as we was correct so we paid, about a week later we got letters and ph9ne calls saying we still owe them everything nothing was sorted or taken off absolute scammers we raised a complaint didnt even get to talk to any1 to have our say except we recieved a letter saying they have investigated by asking their team!! What an utter joke we could however raise the matter with ombudsman services which the letter gave us the details it did however state that they would not comply with anything from ombudsman nor have their permission to investigate any off their records or anything about our complaint,this company is a joke and the team clearly do not know what they are doing nore talking about take your custom else where somewhere that actually appreciates its customers and owns up to a mistake this overall experience cost us a grand total of over £6000 after buying a car aswell under their recommendation about our insurance price p.s also tried lieing saying it was a different car we was quoted another 1 of their mistakes
Reviewed on: 3rd May 2018
