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Catherine Sutton

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Review of the NatWest, Rooster card:

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Super-easy to set up and use for both children and the grown-ups.

I chose Rooster because as a Natwest Customer there was no fee. I find new apps difficult to get used to but this was incredibly easy to set up. The new card arrived quickly for my son and he loved that it was addressed to him! I like the notification of what is spent and where and the weekly summary. After a few weeks my son used the card for an online purchase that proved to be unwise as the details were not secure and further unauthorised payments were attempted. Rooster were brilliant in dealing with this quickly and giving assurance that everything was safe. It was a hard lesson for my son that not everything is what it seems online but also gave him confidence in speaking up about something going wrong and knowing that things can be sorted out Reviewed on: 10th March 2023

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