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Emma

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Review of the Admiral, LittleBox:
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Avoid - gives no information on how score is calculated

1
My daughter is consistently getting average or poor scores. There is no information on why this is or how the scores are calculated. The dashboard gives the time and length of each journey - what use is that, she knows that as she was the one driving!!! Customer Service have no better information. The tip on her account advised her not to brake or accelerate so harshly, the customer service rep gave the example that if a dog runs in front of the car and she brakes quickly/hard the score will go down - I suppose she better drive at a constant speed regardless of any hazards in front of her then??? It's completely pointless and doesn't benefit anybody as we won't renew with Admiral so they have lost a customer too. Reviewed on: 10th March 2023
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Emma
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