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Emily Cumming

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Review of the MORE THAN, Car insurance (discontinued):

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Awful service, awful company

I have been insured with Morethan since November from the get go, it has been awful. I was first quoted £1000 for insurance and had the refernece number. I called an hour later to be told that has expired and I need to pay £1200 instead - ok then. As a first time driver, I stupidly put in that I would drive 3000 miles a year and as I'm nearing to this number I thought I would be able to buy more miles for around £300. I WAS QUOTED £1000 for 3000 more miles - THAT'S A WHOLE NEW INSURANCE WITH ANOTHER COMPANY! When I first got through to Morethan, they stated that this amount was crazy and it should only be £80 - however they then realised I was with Smart Wheels and passed me through to their customer service, in which this price is ok? How does that work!? Charging as they go and gave me false readings on my box tracker - marking me down for usage.. makes sense! Due to USING MY CAR, I do not receive any discounts for renewal, because my score is too low. I wont be renewing and Will be cancelling my insurance 6 months EARLY as what's the point in adding on £1000 to an insurance for £1200??? Reviewed on: 10th May 2018

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