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THOMAS CLAYTON

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Review of the Monzo, Current Account:

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monzo are a bank of thieves!!

opened a monzo current account in march 2018, sent £300 into the account and used it with no problems! then a couple weeks later, my friend sent £1000 from his Halifax account!(legit money) I tryed to use monzo account and it was blocked as was the card! I contacted monzo on the phone/web chat! they said because its a tech error they cannot do anything about it and that I should just sit and wait for a response! that was 1 week ago! know they ignore all my e mails calls , web chat! this company is definitely dodgy!! and needs further investigation by the relevant authorities! if you go on trust-pilot there are other customers all complaining of the same treatment by monzo staff! also if you take to there monzo community forum and complain, you are abused from all sides! and your post gets taken down as not being relevent to monzo! I feel in my honest opinion and experience that monzo are somehow defrauding there customers out of there hard earned cash! also as a caution I would not recommend monzo customers to deposit large sums as they will not get there money back.......or if they do! it will be in a very loooooooooong time! yes run to the police/action fraud, they will tell you! but its a civil matter!(your wasting your time here) go to the f.a.s/ombudsman! they will have you running around in circles! as useless as a chocolate tea pot! my bottom line! DO NOT TRUST MONZO BANK!!!!!! STAY AWAY, FAR AWAY!! Reviewed on: 10th May 2018

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