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Gwen Denison

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Review of the Post Office, Car insurance:

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They Guarantee to beat your renewal quote ...... but when they don't !!!!!

Letter received from Post Office July 2016 - We Guarantee to Beat your renewal quote by at least £50. Sounded too good to be true but ... I rang. Went through the whole car insurance questions and their quote was over £200 MORE than my renewal quote - so I said I would email my renewal quote and they could then confirm they would match and give me £50. SURPRISE, surprise ..... they informed me I had to sign up for their policy at the price quoted and then send in the documents and they would scrutinise them to confirm it was a like for like and then refund me the £250 plus. I wasn't falling for that one! BEWARE promises they probably won't keep! Reviewed on: 10th August 2016

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