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Ronald Caesar

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Review of the Metro Bank, Current account:

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Always get immediate response to any problems

I have had several problems with fraudulent activity on my account but every time the customer service is awesome. Always reacting quickly with the problems that have occurred, your treated respectfully and sympathetically and not with criticism. It feels like your a family member not just an ordinary customer. I would always recommend metro Bank because it's when things go wrong when you find out who you can truly trust and depend on. They made a traumatic time for me so much easier by resolving my issues. Knowing your valued as a person and not just an account number makes you appreciate how metro Bank is definitely well ahead of other banking institutions Reviewed on: 13th March 2023

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