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Letty

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Review of the Sainsburys Bank, Car Insurance:
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Ripping off people

1
If had read all these reviews before I subscribed, I would stay clear from this so called car insurance. Unlike most people, I thankfully didn't had to make a claim or update something. My issue I had is more pathetic than that...when I bought my insurance, I was promised 4000 nectar points so I thought why not...I filled up everything and entered my nectar card number as requested. Then nothing...I called them to enquire and they said to wait 60 days which I did...3 months after, no points, I called again and a guy told me he will request these points for me...waited but still no points after 2 months of waiting. Called again 3 weeks ago and spoke to a rude lady who was shouting like a fishmonger to tell I didn't qualify for this points as I didn't enter a promotional code (it goes without saying that no promo code was shown on check out...it was a lie) but she did say she will call me back to resolve the matter....of course she never did. I called again today and the same excuses have been brought up again this time blaming Money Supermarket for the issue but no way they were going to issue the points. I was fuming, wasted my time and my money! They cannot be trusted if they can't fulfill their promises for few points how can you trust them for car incident claim!!! This is coming from Sainsbury's group, I would stay well away from them...in all honesty I am not going to shop in their supermarket anymore either as I am disgusted by their behaviour....Liars and pathetic,that is what they are!!! Reviewed on: 15th March 2023

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