Craig Baker's community profile page

Write a review

Go to business site

Viewing profile for,

Craig Baker

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the first direct, Current Account:

View on product page

Not the new kid on the block anymore

I've been a customer with First Direct since it started in the 90's. I chose it because it was innovative and forward thinking and very different back then. Today in 2023, things are different, there are new banks and offerings with 21st century technology that are more innovative than First Direct. I have toyed now for a couple of years to switch my main account, as I manage everything online, rarely speak to the bank and to be honest don't need to be told they have the best customer service. The reason for staying, is stability, however I don't use my main account for daily spend, I transfer money to other offerings that provide me cash back, incentives and don't charge me for foreign transactions. What I would rather First Direct focus on is their marketing campaigns to me, because I don't think I am their demographic they want to attract any more. They know I am a man in my 50's, they know my spending habits etc. so why send me things that are totally irrelevant! I would prefer they use their thirty years of data they have on me and demonstrate they do have products and solutions that I might be interested in. So First Direct, my question to you is, do you want to keep your loyal customers that have banked with you for nearly thirty years because it doesn't look that way. Reviewed on: 16th March 2023

Review of the Chase Bank, Current account:

View on product page

Reliable and Rewarding

I have had the Chase Current account from day one. The cashback and round up, really make a difference as it helps to focus on saving small amounts that quickly grow into larger accounts. The account is exactly like a current account on the high street, allowing you to set up direct debits and standing orders. Payments abroad are simple, there isn't any hidden fees! The actual debit card is number less, so helps to protect you against fraud. Support is available when you need it, either through help pages, chat or you can call a representative. Nothing really to complain about! Reviewed on: 16th March 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.