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All reviews (3)

Review of the Vitality, Health Insurance:

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Shockingly bad, even for an insurance company

Vitality will do everything they can to delay your claim. Maybe they think if they continuously delay you will get fed up and use the NHS instead. Delaying tactics they have used: Repeatedly asking for the consultants letter which they have been sent multiple times. Claiming they have never received it despite getting confirmation emails and verbal confirmation that it was received. Asking your consultant to complete an additional form. Asking your GP to complete a form, for which you will have to pay. Promising to call you back but never call. Reviewed on: 29th September 2023

Review of the first direct, Current Account:

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Passed it's best

Good customer service used to compensate for poor rates. However, both are now poor. Reviewed on: 16th March 2023

Review of the Chase Bank, Current Account:

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Gives access to decent instant access savings rate but...

you can't pay in cheques to the current account. As such you'll probably still need another current account. Reviewed on: 16th March 2023

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