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Paul Henderson

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All reviews (8)

Review of the The Co-operative Bank, Smart Saver:

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move your money from here!

Interest rates on ALL Coop Bank accounts are abysmal compared to competition. Nice to be ethical and support communities. But doubt the reduction in rates paid reflect the amount paid to communities etc. Was much better 10 +years ago. Moved savings out of coop as got more than double interest elsewhere with the equivalent instant access. Customer help line good but takes for ever to get through. We're 24/7 now office hours? Everything from the Cooperative Bank gone back. Sad to see. Now obviously like many other banks and peofit to pay shareholders comes first. Reviewed on: 16th March 2023

Paul Henderson

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Review of the The Co-operative Bank, Current Account:

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not competitive poor rewards and interest

Bank was excellent but deteriorated in the past 10 years. Takes an hour or two to get through to customer services by telephone. Sometimes cut off. App ok. Compain and dismissed automatically and always "upheld" only still using as been with them for just short of 50 years. Interest rates deplorable compared to competition unlike previous. Sadly back to the days they were a piggy bank. What a shame. They need to get their act together. Can't always hide behind ethical banking to exploit customers by token interest and rewards. Reviewed on: 16th March 2023

Review of the Chase Bank, Current Account:

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outstanding all round.

Best bank I have ever used. Best rewards to any bank I have found. Have had some payment issues concerning paypal/ebay etc. Contacted customer care they went the extra mile to help resolve. Best move I have made for a long time opening a chase bank account. Reviewed on: 16th March 2023

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