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Johnfk

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Review of the Monzo, Business Account:

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Friendly and quick

Haven’t Really used the account much but moved recently. Was quick to open. Service seems good, app is great. May update as I use the app more. So far no complaints other than cash limits seem low- but that’s okay. Reviewed on: 20th March 2023

Review of the Countingup, Business Account:

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Good until something bad happens

They won’t release my money due to “fraud” until this point it was great. Love the app and features. Voting due to a company nudge. However theyd have been better asking me 3 weeks ago. Now I won’t go near them Reviewed on: 20th March 2023

Reply from Countingup Hi, We appreciate your feedback and want to assure you that we take the responsibility of being a regulated financial institution seriously. It is our ongoing duty and practice to closely monitor the activity of all the accounts that are opened with us. In certain situations, it may be necessary for us to conduct additional due diligence to gain a comprehensive understanding of the business and its operations. This process aligns with our internal review criteria and the regulatory requirements imposed on all banks and financial institutions in the UK. It is not specific to Countingup alone. Whenever such circumstances arise, we are obligated to suspend our services until we receive sufficient information from the business. Response date: 17th September 2024

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