Ezz Chapman's community profile page

Write a review

Viewing profile for,

Ezz Chapman

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Policy Expert, Home insurance:

View on product page

TERRIBLE IF NEED TO CLAIM

stay away from this company!!! Had a roof leak (puddle in the loft and leaking into my bedroom). Been told it will be 7-10 days before I even get a call about this (not a visit, a PHONE CALL in order to book a visit). Every time it rains it gets worse, storms forcast for the next week and I’ve told them this but they do not care that it is becoming worse. I had a roofer come and check it and they said it is an urgent job and needs to be fixed within the week (which they can do but not without insurance claim going through). It will be 4+ weeks before it is fixed, meanwhile my beams are getting wetter and wetter and more puddles are forming in the loft dripping onto me at night. Terrible for making a claim. Will not be going with them again for insurance. AVOID. Will delete bad review if my some miracle they actually do their job. Reviewed on: 27th March 2023

Ezz Chapman

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.