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Luke Daley

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All reviews (3)

Review of the Starling Bank, Business Account:

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Day to day Great but Stuck in New Account HELL!

Our account has been great thus far, but applying to a second account for our new business venture has been nothing short of a horror show, endless questions that as a new business you could absolutely not possibly answer and they want "EXACT" answers how on earth do you provided EXACT answers on future income??, this request for a review frankly came at a very poor time for starling until this experience I would gladly have rated them 5 stars and actively rave about how good the service has been but this debacle has exposed a deep lack of support & understanding of what it takes when it comes to starting new ventures at this current time & we are considering moving all of our accounts 3 Personal accounts, Buisness & this new business as well as us no longer gleefully recommending the bank to everyone as we have since we've used it... Dear starling do better.. do MUCH better.... Reviewed on: 10th April 2024

Reply from Starling Bank Hi Luke, we're sorry to hear about your experience with us. As a regulated bank we do require documentation in order to open business accounts. This is so we can understand the nature of your business better. If you're unable to provide specific information we're asking for, you can give us a call on 020 7930 4450, so our team can look into alternatives for you. If you're unhappy with our service, please take a look here on how to make a complaint - https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Review of the Starling Bank, Business Account:

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Effortless Business banking built from the ground up...

Effortless Business banking built from the ground up for the modern age Reviewed on: 14th March 2024

Review of the Starling Bank, Business Account:

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Spectacular service and all the modern conveniences you could expect

a modern bank for the modern age, 24/7 support and convenient tools for small businesses that the highstreet banks just do not even come close to, the usability of the app outshines every other service i've ever tried Absolutely here to stay! Reviewed on: 31st March 2023

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