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Review of the Hastings Direct, Car insurance:

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Terrible customer service

TERRIBLE COMPANY, AVOID AT ALL COSTS!!! My car was stolen and found early in February. Hastings has had my car since 10th of Feb, but has still not managed to get it into a garage to fix the damage from the theft. It is now April and I have still not been given a courtesy car. This company has left me carless for nearly two months. I have had to pay for taxis and other transport, and Hastings has not helped towards this in any way or shape. Do not trust this company or any promise they make. I am still waiting two months later for a courtesy car. Reviewed on: 31st March 2023

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