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Anthony Harris

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Review of the Kent Reliance, Savings:

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incompetent service

I wanted to transfer an ISA from another provider to Kent Reliance.They sent an ISA transfer request form to the original providers twice but they were never received.When i checked which address Kent Reliance were sending them to I discovered it was to the wrong address.How difficult can it be to find the correct address of a nationwide financial institution? Consequently the Isa has been sitting in a very low interest rate amount for 2 weeks . Why is this not done electronically? Kent Reliance seem to be stuck in the past. Poor and incompetent service Reviewed on: 5th June 2018

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