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Jen Thomson

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Review of the esure, Home Insurance:

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Low initial settlement offer

My car was broken into and my laptop (an insured, specified item, out of the home) was taken. When I claimed on my insurance, the claim handler initially offered me the value of a Grade C second hand item based on a dodgy website which was out of stock, even though the policy required me to supply the new replacement cost each year I took out the insurance. I challenged this and suddenly I was given the value of the brand new equivalent from Currys (more than £750 difference to the previous valuation). It feels like they try to get away with a low offer and suddenly correct themselves if you know what you are entitled to. Reviewed on: 23rd August 2023

Jen Thomson

1 user marked as helpful

Review of the Zopa, Smart Saver:

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Great interest rates

High interest rates and easy to use account with a great app. Reviewed on: 3rd April 2023

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