Laura Burnett's community profile page

Write a review

Viewing profile for,

Laura Burnett

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Carrot Insurance, Car Insurance:

View on product page

Not as good as first impression

After an initial phone call, I was impressed with what I heard about carrot and, as my quote was only valid for 24 hours, I bought car insurance early. They threatened to cancel my policy as they hadn't fit a black box in my car, because my previous insurance had not ended and thus their one not started and so they could not physically put one in. I had to make several phone calls regarding it only to be told i should have notified carrot i had black box insurance before, which i did in the beginning. Second to that, on the day my insurance went live they told me i was not the policy holder at my previous policy and thus i owed them more money. Several phone calls later, they agreed they made the mistake, however pointing out that they didn't believe i had 1 years no discount as i had not had a licence for a year, completely not acknowledging the fact that you can have insurance as a provisional driver. Reviewed on: 29th August 2016

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.