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Mark H

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Review of the Metro Bank, Current account:

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What more could you ask for?

A bank that is open seven days a week and more importantly is open late most evenings. Not so long ago my bank card stopped working as it should, preventing me from purchasing anything in my local supermarket. I also tried to get money from the ATM to pay for my goods without success, and so I visited my local Metro Bank to report that my card wasn't working. I expected to be without the means to buy anything for a few days, so imagine my surprise when they asked me to take a seat for a short while, and after what seemed to be very little time at all I was presented with a replacement card that I could use straight away! I have had accounts with a few banks over the last 45 years or so, but this is the first bank that I feel is looking after ME for a change. The mobile banking app is brilliant, while the drive-thru deposit window was a piece of inspired thinking as not everyone is able to cope with 'strangers' in an enclosed space. Looking forward to many more years with 'my' bank... Reviewed on: 4th April 2023

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