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E Culley

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Review of the Metro Bank, Current account:

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Customer Service

The business model of Metro Bank is Customer Focus, and it makes all the difference. Opening hours that are customer focussed i.e. open outside normal working hours, the ability to to talk to a human being either on the phone or in person, and the ability to go into a branch and walk out with everything you need makes Metro Bank the only high street bank I would use. Staff are knowledgeable and friendly and the whole ethos is a breath of fresh air! Reviewed on: 4th April 2023

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