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Peter Rock

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All reviews (2)

Review of the Lloyds Bank, Business Banking:

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Too big and old

Phones take typically half an hour to answer. Then unless a simple question, a guess. No way of getting hold of anyone more senior unless you officially complain, then some months later you might get someone who knows what the are talking about. But equal chance of someone who wants to put the complaint to bed, with or without an actual solution Reviewed on: 5th April 2023

Review of the Zempler Bank (formerly Cashplus), Business Account:

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You can actually ring and speak to folk who know what they are talking about.

Needed help, so with much trepidation called the number. It answered, a fellow human being actually talked and listened and then sorted out the problem. All with one phone call. Reviewed on: 5th April 2023

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