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Ella

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Review of the HSBC, Bank account:
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WORST CUSTOMER SERVICE

1
Literally the most infuriating, time-spending, and pointless bank there is about. I had to go with HSBC as I was declined a student account elsewhere, so other than being tied to them, I WOULD BE RUNNING. Going into a branch, it's always an hour wait, with no system in place, nothing is dealt with, and they just LOVE to waste your time. Spending hours on the phone is another thing, to just get told oh sorry you now need to call this number instead. And their student 'amazon voucher perk' is a utter pisstake, because you have do to your piece of work to actually claim it, and that requires taking a good THREE hours out of the day to actually get hold of them to chase it up, to then wait longer to even receive. Literally the worst company, do not care at all for their customers, only what their customers bring in. AVOID AT ALL OPPORTUNITIES. Reviewed on: 1st September 2016

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