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Review of the Monzo, Current Account:

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Very bad experience

As I try to apply account at Aug 2022, I can not obtain the offer. After half year, I try to applicate again at Mar 2023. The app shown me I used VPN ( I do not use VPN and I live in England) and not process my application during I use my same mobile phone number. I try to contact Monzo by e-mail. I wait one week, they ask me provide proof address document. OK, I reply and attach during 10mins. Another one week, they said that they take a look about my application for AUG 2022 and they have same desicion. I only want they cancel my last application, thus I can use my mobile phone to applicate this time. Maybe, I need to wait one week ,two weeks for they reply. It is very crazy experience. Reviewed on: 11th April 2023

Review of the Lloyds Bank, Club Lloyds Current Account:

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Good service experience

As I apply by internet, top up my money to my account by customer service and ask question by hotline, all staff is friendly and helpful. It is a very good experience for bank process my account. Reviewed on: 11th April 2023

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