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chris dunne

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Review of the Family Building Society, Savings:

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Great customer service.

It was refreshing to make a call and not hear a recorded message of "We are currently receiving a high volume of calls at the moment" Very shortly after ringing I got to speak to someone (I think the ladies name was Sumaya - I hope I've spelt that correctly!) Anyway, the service was first class: thank you. Reviewed on: 21st March 2024

Reply from Family Building Society Thank you for taking the time to leave us this review, it's great to hear you found our service was refreshing! Response date: 1st May 2024

Review of the InvestEngine, Investment platform:

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InvestEngine review

It a great customer selling point that when you contact InvestEngine rather than your email going 'a black hole', more often replies are prompt and detailed. Reviewed on: 11th April 2023

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