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Paul Slater

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Review of the BUPA, Health Insurance:

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Phone Lines and Customer Service are a Joke

Cannot get through, wait times are incredibly long. The mental health line (which I assumed would be well staffed) had a hold time in excess of 10 minutes after going through numerous menu choices, I hate to say it but you could be dead by time they responsd., I gave up, I will be ringing the Samaritans about this experiance. Reviewed on: 28th April 2023

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