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Name: Martin Folke

Most Recent Reviews (2/2)

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My best bank ever

My only bank now, personal account, business acount, family account even a little one is banking now. Starling has so many great features, everything needed is no more than 4 clicks away. Lightning fast responses. I very enjoy banking with Starling. I hope they will develop some features for business account to save on expensive accountants. Reviewed on: 13th March 2024

Bad customer service and rising cost without sensible reasons

Originaly I insured my motorcycle for about £70/year. This year I got renewal price £91/year which I wound out only after they took it from my bank account. I was quite alright with that but I'm moving so I used the chat (only way how to get in touch without making a claim). I wantech to change address on the renewed policy (£91). I spent 30 min queue and an hour on the actual chat to change the address and to add thet my motorcycle will be kept in locked private garage instead of on the street. Surprise was that moving into safer are and keeping the bike in garage made the renewal cost £100. Funny enough I put the same details in new insurance with One Call and they offered insurance for £85. Reviewed on: 11th May 2023