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Gary Hoggarth

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Review of the AA, Car Insurance:

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Poor Attitude to Service

I transfered my car insurance to the AA this year thinking a good recognisable brand. Paid my annual premium upfront. To receive an email a week into my policy I need to pay 10% more as 4 years ago someone drove into me (not my fault in any way) but as a result the insurance company underwriters deem me to be a higher risk as someone drove into me. One how is this legal and clearly discrimination against a victim of an accident. I complained and got told the complaint will be a closed complaint (so they are not interested) and I will get a letter in 7 days to tell me tough luck. Appalling. I will never use them again and will discourage anyone else to do so. Reviewed on: 18th May 2023

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