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David Bencivenga

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Review of the HSBC, Bank account:

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Worst bank by a country mile

Customer service is non existent ! Called for help and advice relating to my mortgage and after being told someone would call back I had to go into a branch 4 days later only to be told they take at least a week to respond to a call back (this from a mortgage advisor in branch no less ! ) Eventually got sick of waiting and tried calling again ....got treated with utter contempt and not an ounce of customer service was shown . Like robots reading from a script. Not once was I able to discuss my reasons for calling after my first call . Then a week later they called me to try and sell me other products !! Unbelievable. Taking my business away as soon as I can ... Reviewed on: 5th September 2016

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