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Richard Lunn

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Review of the Melton Building Society, Savings:

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Navigation problems

I have been on this website for over an hour an it is not easy to find what I want: I cannot find the interest rate for my old account (too embarrassingly low?) and cannot find how to create an online account to upgrade it. Was in the branch this morning and no comment that the account I have does not pay a competitive rate of interest and no interest in finding the best / correct account for me, the customer. Reviewed on: 4th June 2023

Richard Lunn

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Reply from Melton Building Society Hi Richard, thank you for your feedback. We apologise for the difficulties you've experienced on our website and in our branch. Please contact [email protected] if you would like to discuss these matters in more detail. Response date: 5th June 2023

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