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Jason Robert Streeting

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Review of the Close Brothers, Car Finance:

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Do not use this finance company

Close brothers motor finance have no customer service . As a customer that has paid every payment for 3 years , I had an issue with my bank and 1 payment did not get paid on the date it was due to be paid ( by Direct Debit ) BUT I promptly paid it the following day , they then send me a letter to say they are charging me £25 for a late payment fee and £15 for a that letter , I emailed their complaints department twice and they don’t have the respect to reply . I would not recommend this company or if I ever need finance again it would never be with close brothers !. Reviewed on: 5th June 2023

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