I had recently swapped to the CO-OP Bank as I decided to change from Santander,I had the account open for less than a month when I tried to purchase an item online from Dunelm mill ,It took 2 attempts as thefirst payment was apparently not authorised,Later on checking my account I found that both payments of £260 (so £520) had gone from my account,I contacted the Co-op and was basically told they are a holding bank and i had to sort the payment out with the company I purchased from,withing 1 week I made a payment to my credit card or £500 which was also taken twice,I got that back within 3 days but the original payment took 3 weeks to go back into my account with no help from the co-op.
Reviewed on: 2nd January 2017
I dont think it's just the post office but bike insurance in general is a rip off,I sold my motorbike and phone up to cancel the insurance (which cost me £70 a year)only to be told there is a £50 charge ,i explained that the insurance was up in 3 weeks only to be told I still had to pay the charge when ever i cancelled it. Total rip off
Reviewed on: 6th September 2016
