Paula Nunn's community profile page

Write a review

Viewing profile for,

Paula Nunn

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Marshmallow, Car insurance:

View on product page

if i could give no stars i would

i contacted the insurance to change my address and was told my monthly premium would go down however it has not, my monthly payments have gone up, i then contacted them about this but they are very quick to end the conversation and tell me that it is not possible. i am being scammed out of money by this company as if i go onto the internet and enter my new address the payments are over £100 cheaper a month than what i am currently paying. Secondly they have refused to change my payment date which i have asked for multiple times and i changed jobs, they then send me emails saying they will cancel my policy if i dont pay but ,maybe if our customer service was a bit better and you weren't all worried about yourselves you'd understand that circumstance do change. this is the only insurance company i have ever known to have these stupid ideas. i will be cancelling my policy and going with someone new. PLEASE DO NOT WASTE YOUR TIME WITH THIS COMPANY. Reviewed on: 28th June 2023

Paula Nunn

2 users marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.