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Wendy Milburn

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Review of the Prudential, Pension:

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Beyond Dire!

This so called company have had my OH money for years. Now trying to get his Pension. I cannot stress enough how dreadful this company are. There is no customer service. Promised call back from claims department in 48 hours (why?). Called at 7.30 in the morning whilst driving with work partner in the van. When told couldn’t discuss at that moment phone when dead on a withheld number. Online chat just as bad, cut off. Held for an hour for claims department, no answer. Reviewed on: 29th June 2023

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