Mike Roome's community profile page

Write a review

Viewing profile for,

Mike Roome

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Hastings Direct, Car insurance:

View on product page

Rubbish

Have been with Hastings for over 10 years, never missed a payment never had a problem. Trying to cancel my insurance has been a joke. Not used my car in over 9 months for the passed 4 months have been trying to get through to them and not been able to do so, (have logs of the calls and time frame before I gave up). Finally got through tonight and they charged me 3 times what my monthly insurance was simply to cancel despite me explaining I have been trying to get through for the last four months and they have had 9 months worth of money to insure a car I haven't used. 1st person I spoke to hung up on me, 2nd person was lovely and very helpful but the powers behind her refused to compromise despite me having records of all the times iv tried to be in touch. Absolutely garbage will never use them again, loyal customer for years and all they wanted was their pennies ignorant of the fact they would have made much more from me when I bought my new car. Bad company, poor customer relations and no loyalty .... avoid if u can. Reviewed on: 29th June 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.