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Sarah McSweeney

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Review of the StepChange, Debt advice:

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Outstanding and impactful care and advice

I have been helped by this organisation with debt advice and practical support. All my interactions with the individuals in this team have been calm, positive and supportive at a time of great stress and anxiety. Even the admin communication is carefully thought through so as not to add further stress and anxiety, I feel they pay attention to the impact of financial stress on an individual’s mental health. I can honestly say this charity has helped and guided me clearly through the practical steps of working towards clearing debt but also has significantly impacted my mental health with the calm and positive nature they have brought to the service. I am happier as a result of using this service. I already have recommended step change to friends and family and would strongly encourage anyone seeking support or guidance with debt to contact them without delay. Thank you for all your good work. Reviewed on: 8th July 2023

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