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Ashley Scott

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Review of the AA, Home Insurance:

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Be careful

While the AA are a very reputable brand, their claims management is handled by a company called Integra who have a shocking reputation. I tried to submit a very simple accidental damage claim. Would have been done and dusted in minutes with a proper insurer like Direct Live or Aviva, but Integra went out of their way to make life difficult for me and gave me so many unnecessary hoops to jump through in the hope I would withdraw my perfectly legitimate claim. Over a month later and radio silence from Integra. I will leave AA at renewal and never come back. I'd rather pay a little more with a proper insurer, safe in the knowledge they will look after me when I need them. Reviewed on: 17th July 2023

Ashley Scott

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