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Kristina Bates

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Review of the Legal and General, Home Insurance:

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Generally good but staff could do with a common sense injection

I was burgled, all my electronics were taken. Although generally the service was good I was sent a camera bag that didn't fit the camera they provided me with and 4 months later I still hadn't received a replacement DS. After 4 phone calls they admitted it was because they hadn't got one in the same colour! At no point during the previous 3 phone calls did the staff think to offer me an alternative colour (of which they had loads) Reviewed on: 11th September 2016

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