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Abhi

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Review of the Sainsburys Bank, Cash Passport MasterCard:
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!!!!!!!!!!!! AVOID !!!!!!!!!!!!!!!

1
Avoid and if cant definitely avoid the postal delivery!!!!! What a pain i am having to go through 3 days before my travel, forex ordered via Sainsburys Bank, they delivered me $100 short (delta between the actual currency and printed out letter that came with is that the envelope was short x2 $50 notes) Called Sainsbury bank now 4th time and they are having the investigation on! Its standard statement of "we are investigating", its like these guys dont care i have a flight to catch they have internal problems and they care the least! I have to call them everytime! their call centre numbers are slow "call waiting for agaent to be available" and once got through the agents had to put me on hold as much longer to read the complain and call their back office or where ever to get the update. What a nightmare for saving £2.00 and less in the conversion rate I have already spend a lot of time on the phone bill and restless nights without any update. Never ever again will go to them!!!!!!!!! There goes the brand trust!!! Never again in my life, I will use them other than to buy milk and bread!!!!! Reviewed on: 6th July 2018

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