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Review of the Marshmallow, Car insurance:

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Devious company

Although warned by many reviewers who were disappointed, I gave Marshmallow a try. They gave me a realistic quote on comparethemarket.com and then, they indirectly forced me to reapply because supposed my identity could not be verified in spite of me repeating the verification twice. When I reapplied, the quoted premium almost doubled. There seem to be a marketing ploy to attract customers with good quotes then they use a pretext to retract in the hope the 'vulnerabilized' customer will still go ahead with them. Very unethical as they take the money first and then they surprise you with a double verification of identity that eventually fails. I have been driving in the UK for over 45 years and never has an insurance company treated me this way. No sense of decency, just the power of greed. Reviewed on: 8th August 2023

Rashid

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