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Review of the Sainsburys Bank, Car insurance:

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Terrible

I recently took put car insurance with them I received a letter 14 days after date, advising me I needed to contact them. I tried several times could not get through, i went on their portal to update the details they required . I then received my updated policy documents on the portal . Thinking all was well ,till I suddenly received a refund without any notice. I tried again to call unable to get through to query if the refund was an error . A few days later a letter arrived 2 weeks late telling me they cancelled th policy because I hadn't disclosed what was requested (which I did online) Do not use very poor customer service Reviewed on: 19th August 2023

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