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Rob Woodford

1

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Review of the NatWest, Business Banking:
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A pathetic business banking relationship

1
The business profile team are hopeless. I’m surprised they have a review rating of over 3. If I could I would mark them 0. We have had our internet banking suspended since 28/7, it’s now 24/8. All of the documentation required was uploaded in stages to fully comply since 11/8. On 11/8 I was told that the lifting of restrictions could take up to 48 hours. I called back on 14/8, 16/8, 18/8, 21/8 and 23/8 to be palmed off with the same 48 hours nonsense. Clearly the business profile team either do not have a clue, or just treat you like an idiot. We have been without banking now for nearly one month. A great way to try to run a business. Reviewed on: 24th August 2023

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