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Review of the Petplan, Pet Insurance:

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Phenomenal Service

Losing our beautiful rescue dog has been far and away the most difficult experience of my life. When I could finally (sort of) face the task of sorting out the matter of insurance, I was treated with patience and understanding, and all it took from me was that one call - Petplan contacted our vet on our behalf and dealt with everything. Petplan not only settled the bills in full within 7 days of my contacting them, including items not ordinarily covered, they also waived the excess. This is not something I expected or requested; this was simply the heart of an astounding organisation! Never have I experienced this level of service and I thank Petplan above all for caring, really caring about our pets and what they mean to us. I would never consider using any other insurer. Reviewed on: 24th August 2023

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