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Review of the Standard Life, Pensions:

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Extremely slow payout,

My 54 year old husband of 30 years passed away in March 2023. His pension will give me some security, and look after me like my husband intended. Now September and still nothing received. Standard Life say they have worked hard to make the process easy and quick. Don’t believe it…. I must be 30 phone calls in. All documents submitted in April. They have approved everything, They said you will receive funds within 10 working days…. Of course it’s 11 working days and nothing. They say they will keep you informed……. They don’t. You complain they throw £100 at you to go away. All I want is what they promised to do. Struggling with the loss of my husband, they just add extra stress that you don’t need. For a large company, they have dreadful processes, and no respect for their clients. Reviewed on: 7th September 2023

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