Graham Roberts's community profile page

Write a review

Viewing profile for,

Graham Roberts

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Saga, Car insurance:

View on product page

Why Am I Waiting On The Phone

Used Saga for a number of years with no problems. The price was good and the customer service ok for this day and age. However, my car insurance is coming up for renewal and it’s increased from £450 to £726. What’s worse is that it’s on one of these three year auto renewals and given the price I don’t want an auto renewal without talking to someone. Been trying to get through for the third time, each time it’s been over 25 mins. This time been waiting on the phone for 38 minutes so far. Can this really be called Customer Service. I think not, more like trying to deliberately ignore your long standing customers. It a joke!!!!!!!!!!!!!!!!!. Reviewed on: 13th September 2023

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.