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Paul Reynolds

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Review of the Saga, Home Insurance:

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Ramped up price then offered to see if they could do it cheaper when I challenged them

Got a renewal notice for home insurance. Not made any claim at all but price had gone up by over 65% I rang to challenge and the call handler offered to run through another quote to see if it would be cheaper. I said thanks but no as didn't appreciate the attempt to ramp thee price on an auto renewal then offer a new quote when challenged. Seem to have forgotten that trust in insurance contracts works both ways Reviewed on: 13th September 2023

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